FAQ
Front-desk timetable
From 9:00 to 23:00 hours
You can acces the hostel anytime. No curfew.
Check-In Informatión:
Check in: from 13:00 to 23:00 h.
If you arrive earlier you can leave your lugagge at the front desk. If you are arriving later let us know.
Always:
In case your arrival time changes let us know. It is important to be informed about any change to your booking.
Check-Out Information:
Check out time is at 12:00.
You can leave your lugagge at the front desk if you are planning to leave later.
Bookings:
. Using our online system reservas online
Cancellation:
Cancellation policy: cancellation are accepted by e-mail and it has to be done 24 prior of your arrival.
This accommodation has a 1 day cancellation policy.
If you don’t cancel before that time, you will be charged 100% of the first night of your stay.
Booking and Cancellation Policy San Fermín (NON REFUNDABLE)
. All customers will be charged the full amount of the booking in advance payment.
. In case of cancellation or modification of your stay, No refund will be made.
Aloha Hostel Pamplona | C/ Sangüesa 2, 1st Floor| 31003 Pamplona-Iruña | info@alohahostel.es | + 34 948153367 | mobile: +34 648 289403